Training

EHL can offer a wide range of training courses for Business telephone system users. Whether you need telephone training for 2 to 2000 people, whether your need is for basic extension user training, for call centre agent training, operator training or for a full system administrator/Call Centre Supervisor training modules our professional trainers will be able to tailor a training course to match your needs.

Our comprehensive courses cover all aspects of telephone system usage and administration, together with modules on telephone etiquette and skills.  Courses may be undertaken on site or at our training centre: course material is conveyed in a tried and tested format, led by our experienced trainers.

Companies with specific telecom training needs may, in conjunction with our senior consultants, create bespoke courses to accurately meet their business requirements.  Initial training may be followed up periodically with 'refresher' and advanced courses, dependent upon specific needs.

Contact EHL on 0800 255 0035 or email sales@ehl.co.uk for further details 

 

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Partners

  • Avaya