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Terms & Conditions of Contract

 1. Meaning

 (i) The 'Company' referred to in this document shall mean EHL  Networks Ltd, 10 Railton Road, Wolseley Business Park, Kempston, Beds MK42 7PN  or its wholly owned  subsidiaries and agencies.

 (ii) The Customer is the person/Company or person's/Company's  servants or agents ordering goods/services from the Company.

 (iii) The Contract is the agreement entered into by the Company and the Customer to supply goods/services to the Customer.

 (iv) The Goods shall mean any Goods/Services that are the subject of any Contract, and shall include all labour, components and any part or parts of any components supplied and any materials incorporated within them.

2. Materials

Any materials supplied by the Customer will be void of any guarantee or warranty by the Company but all materials and workmanship supplied by the Company which may be found to be faulty will be replaced free of charge provided that the Company are notified in writing by the Custom within a period of three months from the completion of the works. All materials left on premises either owned or occupied by the Customer will become the sole responsibility of the Customer as regards loss or damage thereto or any claim arising in respect thereof and the Customer will accept full responsibility for insuring the same against all possible claims.

3. Specification

Any material supplied and fitted to the Customer's specifications, which are found to be incorrect or unsuitable for the purpose, will be the Customer's responsibility and rectification, which may be required, shall be carried out at the Customer's expense.

4. Variations

The Customer will be charged according to the work and materials as stated on the quotation. Any work or materials found to be necessary over and above this quotation will be charged for additionally at proportionate rates to those allowed for in the quotation.

5. Access and Facilities

The Customer shall provide all necessary access to the appropriate buildings and sites which may be required to complete the work the subject of the quotation. The Customer will also provide on the site without charge an adequate supply of electricity during the progress of the work and where required facilities for rest for the Company's employees and sub-contractors.

6. Despatch

Although the Company endeavours to despatch goods ordered within 24 hours, any times or dates quoted by the Company or assumed by the Customer whether pursuant to these conditions or otherwise shall not form part of the Contract. The Customer acknowledges that in performance expected by the Company no regard has been paid to such times or dates.

 7. Liabilities

Every effort will be made by the Company to adhere to  suggested completion dates agreed with the Customer but accepts no liability for loss of turnover, sales, revenue, profits or indirect, consequential or special loss. The Company shall not be responsible for any delays resulting  from causes outside their control including inclement weather, strikes, lock-outs, acts of God, riots, civil commotion or the like. Furthermore the Company shall not be responsible for any damage caused to any equipment already installed at the Customer's premises if caused by any person other than the Company's employees or sub-contractors. In the event of any delay caused by the aforesaid matters then the Company shall be at liberty to charge the Customer for any additional time on site of any of its employees or sub-contractors.

 8. Defects

Should any defects arise which are acknowledged by the Company to be due to faulty materials or workmanship on the part of the Company or its employees or sub-contractors they shall be rectified at the Company's expense to the reasonable satisfaction of the Customer provided that notice is given in writing by the Customer to the Company within a period of three months from completion of the said works.

 9. Consents

In the event the consent being required for any works envisaged in the quotation under the provisions of the Building by-laws or where applicable from Landlords such consents shall be the sole responsibility of the Customer.

10. Payment

All invoices are payable net within 30 days of date of original invoice, or as otherwise agreed in writing by a Director of the Company. The Company reserves the right to demand stage payments for any contract in excess of £5,000.00. The payments to be made as follows: -

  • 30% with order
  • 30% as contract work proceeds
  • 40% on completion

The Company reserves the right to charge overdue accounts at a rate of 2% after the 30 days payment period expires.

11. Termination

In the event of the Customer's premises being destroyed or substantially damaged by fire during the course of the contract the Customer shall be at liberty to terminate the contract upon paying the Company a proportionate part of the contract.

12. Terms

With reference section 12 of the Sale of Goods Act 1979 the Company shall transfer only such title as the Company has in any goods and in the case of materials purchased from a third party, shall transfer only such title as the party had and has transferred to the Company.  Title in the Goods shall remain with the Company and shall not pass to the Customer until the amount due under the invoice for them has been paid in full to the Company.  Liability for the goods will pass to the customer immediately on the date of delivery.  Shortage or damage in transit must be notified to the Company  within 3 days of receipt of goods, or in case of non-delivery on receipt of invoice otherwise no liability will be accepted.

The Company reserves the right to suspend contract works and/or deliveries for non-compliance of terms. Telephone calls may be recorded for training and customer service purposes.

13. Arbitration

If at any time a dispute or difference arises between the Company and the Customer in relation to or arising out of the contract and either of the parties shall give the other notice in writing of the existence thereof then failing agreement such dispute or difference shall be referred to a single Arbitrator under the provisions of the Arbitration Act 1950 or any statutory amendment or modification thereof.

14. Cancellation

The Company will make a charge for cancelled orders up to a maximum of 30% of the contract price, or the value of any  purpose built or specially ordered items whichever is the greater.

15. Extent

The Contract shall be governed by English Law and parties to the Contract consent to the exclusive jurisdiction of the English Courts.